Our Office Team

Our small office team will be delighted to speak to you or to respond to your email enquiry. Our office opening hours are Monday to Friday 9am to 5pm.  

Please telephone 01795 597983 to leave a voice message out-of-hours. 

Your voice message will automatically transfer to our info@nplh.uk mailbox which is shared by all members of our Office Team and monitored for urgent messages. 

Alison Carter
ALISON CARTER
Founder and Managing Director
alisoncarter@nplh.uk
Alison is an experienced business leader and has worked in a range of public, private and higher education service delivery settings over the past 30 years. Alison established No Place Like Home in response to the personal challenges that accompanied her father's dementia.
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KIM WOODHOUSE
Registered Manager (Acting)
 
kimwoodhouse@nplh.uk
Kim has been with No Place Like Home since 2018. Prior to joining our service, Kim worked for 5 years with the Kent Enablement At Home service. As Registered Manager, Kim's role is to assure quality service delivery and manage risk, especially where personal care is required. 
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OLI FRANGNE
Deputy Manager
olivierfrangne@nplh.uk
Oli joined our team in 2020 as a Deputy Manager. Oli's role is to  to support our Registered Manager. and team of Personal Assistants Oli is also our IT Champion, looking after our virtual office and electronic infrastructure. Prior to joining our team Oli worked in a management role in the catering sector for 23 years. 
Rhona McClelland
RHONA MCCLELLAND
Learning & Development Manager
rhonamcclelland@nplh.uk
Rhona joined No Place Like Home in 2013 as our Registered Manager. Her previous career included nursing and working in the pharmaceutical industry. Rhona's role as Learning & Development Manager is to ensure that all members of our team have the right training and skills to perform their roles to the highest possible standard.
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SOPHIE SOUTHON
Client Liaison
sophiesouthon@nplh.uk
Sophie has been with No Place Like Home since 2018, initially working as a Personal Assistant. Sophie started her Client Liaison role in September 2021 which includes hosting our quarterly Client Engagement 'Tea & Talks' and soliciting regular feedback on the quality of our service. Sophie is also our service's Wellbeing Champion. 
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CATHERINE OCHS
Administration Coordinator
catherineochs@nplh.uk
Following a very successful career in sales for a variety of different sectors, Catherine was delighted to join No Place Like Home in April 2021. Her role at No Place Like Home is to ensure the smooth running of office administration and finances. Catherine works Monday to Thursday each week.
Chris Woodhams
CHRIS WOODHAMS
Administration Coordinator
chriswoodhams@nplh.uk
Chris joined No Place Like Home in 2015. Following a decade in banking, Chris joined the NHS working for a GP practice and then Adult Community Mental Health where she supervised a team of administrators. Chris works very part-time producing our monthly invoices. Chris handed the main Administration role to Catherine (above) when she semi-retired in April 2021.