No Place Like Home is committed to protecting your privacy.
No Place Like Home is a company incorporated in England and Wales. Our company registration number is 8143019. We are registered and inspected by Care Quality Commission (CQC). Our CQC Registration number is 1-663880974.
It also explains your rights in relation to your personal information and on how to contact us and other organisations in the event that you have a query or complaint.
No Place Like Home
Kent ME13 0RH
or telephone: 01795 597983
Please note that we will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.
How We Collect Information
Information You Give No Place Like Home:
You may give us information about you by completing enquiry forms on the website, via email, social media, telephone, text, post, face-to-face or any other means of communication. The information you give us may include personal data such as your name, email address, address/location and phone number and any other information you may choose to provide.
We will retain this information while we are corresponding with you or providing services to you or to a Client you represent. We will retain initial enquiry information in relation to services or recruitment for up to 5 years unless you withdraw your consent for us to hold your data.
Should you become a Client or Employee of No Place Like Home, some of your data may be retained for longer periods as set out in a Privacy Notice that you will receive prior to commencement of your contract.
Information We Collect About You Via Our Website:
No Place Like Home may collect the following information from you when you visit the Website:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Website (including date and time), pages you viewed or searched for, page response times, Website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any mobile phone number used;
How We Use Information
No Place Like Home may use the information we receive and/or collect about you to:
Fulfil our obligations under any contract we have entered into with you or with a Client you represent, and to provide you or the relevant Client with information or services you or the Client has requested
Gather feedback on our service, if you have consented to us doing so
Notify you of products and services we feel may interest you, or permit third parties to do so, if you have provided the appropriate consent
Monitor Website usage and provide statistics for the purposes of improving and developing the Website and the services we provide via the Website
For these purposes we may contact you via email, telephone, text messages and mail.
No Place Like Home processes personal information for certain legitimate business purposes, which include some or all the following:
Where the processing enables No Place Like Home to enhance, modify, personalise or otherwise improve the Website, its services or communications
To better understand how people interact with No Place Like Home's Website
To administer the Website and carry out data analysis, troubleshooting and testing; and
To determine the effectiveness of promotional campaigns and advertising
If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services in which you might be interested.
Where we are processing personal data we have obtained via the Website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only wish to receive certain information from us) please let us know.
If you wish to have your information removed from our records or if you do not want us to contact you, please let us know and we will take steps to ensure that this information is deleted as soon as reasonably practicable. Please contact us via firstname.lastname@example.org.
Third Party Sites
How We Protect Your Information
Protecting your security and privacy is very important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The Website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction or damage. Any communications sent via our No Place Like Home email are protected by an industry standard SSL/TLS encrypted connection.
In the process of working with our Website partner, Wix.com, some of your data may be transferred outside the EEA, to the US. Wix.com is committed to ensure compliance with GDPR and is self-certified under the EU-US Privacy Sheild Framework . Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. All data is stored on secure servers behind a firewall. We will do our best to protect your personal data but the transmission of information via the Internet is never completely secure. Any such transmission is therefore at your own risk.
Disclosure Of Your Information
We may share your information within No Place Like Home on a strictly need to know basis. We may also share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you
Third parties who may wish to contact you in respect of services which may be of interest to you, provided we receive your consent to such disclosure and analytics and search engine providers that assist us in the improvement and optimisation of the Website
Please note we may need to disclose your personal information where we:
Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller
Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of safeguarding, fraud protection or other illegal act
You have the following rights:
The right to access your personal data
The right to rectify or correct your personal data
The right to portable copy of your personal data
The right to have your personal data erased
The right to withdraw your consent that allows us to process your personal data
The right to restrict the processing of your personal data
The right to complain to the Information Commissioner's Office
National Data Opt-Out
At this time, we do not share any data for planning or research purposes for which the national data-opt out would apply. We review this on an annual basis and for any new processing.
Should you wish to access, correct, amend or delete any personal information we have about you, please contact us at email@example.com or write to No Place Like Home, Syndale Park, Ospringe, Faversham, Kent ME13 0RH.
If you have any complaints about our use of your personal data, please also contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.
We also welcome your views about our website and this policy as we are always keen to improve.
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.